Services

Our Work

Over the years Data Direct has garnered extensive experience across verticals to deliver value through acquisition, retention, usage and advocacy. We offer a comprehensive service including strategy, analytics, member service helpdesk, SMS and email engines and fulfillment. Our successful loyalty management and strategy has benefitted some of the biggest corporates in the region. Our loyalty programs are backed by a core team with extensive experience and an infrastructure dedicated to support every aspect of programs.

+ Loyalty program strategy development

+ Client servicing team with collective experience of over 30 years across different industries

+ In-house contact center with over 100 work stations

+ Online and offline fulfillment / mail room / broadcast services

+ Campaign management and business intelligence tools for customer profiling

+ Data warehousing and data analysis services for data management and insight

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